Frequently Asked Questions


How do I maintain the shelf life & beneficial properties of my oils?

Store your oils in room temperature areas and placed away from direct sunlight with the lid on.

Why is my oil partially or fully solidified?

This is a natural process that occurs when one or more carrier oils are exposed to temperatures below a certain degree, (coconut oil, for instance, solidifies at a higher temperature than jojoba oil). During winter months, product should stay liquid at room temperature but if sitting on a cold surface, you may need to run the bottle under warm water to liquify.

Is the product less effective if it changes between solid and liquid?

No! The beneficial properties of the oils do not alter when liquid turns solid and vise versa.